• Home
  • Customer Support
  • Login
  • Cart

Oz Lotteries
  • Lotto Games
  • Charity Lotteries
  • Syndicates
  • Results
  • My Account
  • Home
  • About Oz Lotteries
  • Customer Support
  • Lotto News
  • Cart

Lotto Games

Results

How can we help you?

    Popular Articles
  • Super 66

    download.png

    Below you will find everything you need to know about how to play Super 66!

    What is Super 66?

    Super 66 can be played on its own or as an add-on game with Weekday Windfall, Monday and Wednesday Lotto, Saturday Lotto, Oz Lotto, Powerball and Set For Life. It has a minimum Division 1 prize pool of $66,666.

    Super 66 is a jackpotting game, so if there is no Division 1 winner, the prize for the next draw will jackpot higher.

    The biggest prize a Super 66 winner has taken home is $1 million dollars!

    How do I win? 

    To win Division 1, your entry needs to match all 6 winning numbers in a single game panel in the exact order that the Super 66 numbers are drawn. 

    You can win prizes in lower divisions if you match the first or last 2, 3, 4 or 5 numbers in the correct order. The more numbers you match in the correct order, the more you win!

    Winning Combinations

    Super 66 has 5 prize divisions. The winning combinations and odds of winning each prize division are shown below.

    66.png

    How is it drawn? 

    The numbers are drawn from 6 individual barrels each containing 10 balls numbered from 0 - 9. 

    When does the draw close and when is it drawn? 

    The draw closes at 7:25PM AEST (8:30PM AEDT) every Saturday, with the draw taking place shortly after the Saturday Lotto draw.

    How can I check results?

    The draw results are available on the results page and will be emailed to you following the draw. You can also check your ticket on the Oz Lotteries website or mobile app. 

     

    Please note: Super 66 is not available for customers residing in NSW or the ACT.

    Read More
  • Weekday Windfall

    The first Weekday Windfall draw will take place on Monday 20 May 2024.


    Have questions about how to play Weekday Windfall? We’ve got everything you need to know right here.

     

    What is Weekday Windfall?

    Weekday Windfall is available to Oz Lotteries players in all States excluding Queensland and Western Australia, with a guaranteed Division 1 prize of $1 million for up to 6 winners* each week. 

    *where there are more than 6 winning Division 1 entries the prize pool will be divided equally among those winners

    Where can I purchase tickets?

    You can play Weekday Windfall here. For this game, we also offer System tickets, Syndicates and Super Combos. 

     

    How do they work?

    For each draw, numbers are drawn from a barrel containing 45 balls, numbered 1 – 45. The first 6 balls drawn from the barrel are the main numbers and the final 2 balls drawn are the supplementary numbers. The supplementary balls are used to determine prizes in Divisions 2, 5 and 6.

     

    How do I win?

    To win Division 1 you need to match your 6 chosen numbers in a single game with the 6 winning numbers from the draw.

    Winning combinations for all six divisions are shown below. For each game line only the highest division will be paid out. 

     

    Divisions

     

    When do the draws close?

    Each draw closes on their respective day at 7:25pm AEST (8:25pm AEDT).

     

    How can I check results?

    You can find the latest results online on the Weekday Windfall results page. Oz Lotteries customers will also receive the latest draw results straight to their inbox.

    How can I watch the draw?

    Weekday Windfall draws are broadcast on Channel 7 or 7TWO (and affiliated regional stations) at approximately 8:30pm AEST (9:30PM AEDT) on their respective days. You can also live stream the draw online on the 7plus website.

    Want more ways to win?

    You can purchase Super Combo tickets for Weekday Windfall draws. A Super Combo is an exclusive Oz Lotteries ticket that gives you a way to play more numbers across as many games as you choose. You can learn more about Super Combo's here. 


    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

    Read More
  • Saturday Lotto Changes and FAQs

    We're excited to share that we're making some updates to the game you love, Saturday Lotto (known as TattsLotto in VIC, TAS and NT or Saturday X Lotto in SA). Subject to regulatory approval, the first draw with these updates will be on Saturday 24 May 2025 (Draw 4575). You'll be able to purchase tickets from draw open on 18th May 2025.

    What’s changing?
    We're bringing you the chance to win even more with Saturday Lotto. Subject to regulatory approval, the Division 1 prize pool is growing from an estimated $5 million to an estimated $6 million! In addition, updates to each Division’s prize pool allocation aims to return more value to all winners.

    Are the odds of winning changing?
    No, odds of winning and what you need to win across all divisions will remain the same.

    Can I still play my Favourite Numbers?
    Yes, your Favourite Numbers can continue to be played as usual.

    What are the prize pool changes?
    From Draw 4575, the division one prize will increase from $5 million to $6 million dollars.

    What are the pricing changes?
    Price changes will be effective from Draw 4575 open on 18th May 2025. You can find more information on the updating pricing structure in the attachment below.

    Why can’t I advance purchase tickets in some of the future draws? 
    Draw suppressions will be in place from 15th March 2025. This means that Draw 4575 will be unavailable for purchase until Draw 4575 opens on 18th May 2025.

    Saturday Lotto will be temporarily unavailable to purchase after Draw 4573 closes while we make the required changes. We apologise for any inconvenience this may cause.

    Does this impact me if I have an existing autoplay in place for Saturday Lotto?
    Whilst your autoplay will continue as normal, you will notice a slight price increase effective from Draw 4575.

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

    Read More
  • Changes to Monday and Wednesday Lotto

     

    Monday and Wednesday Lotto has now closed. Draw 4390 was the final draw of Monday Lotto and Draw 4391 was the final draw of Wednesday Lotto. 

     

    If you enjoyed Monday and Wednesday Lotto, you might be interested in our Weekday Windfall draw. Take a look here for more information on Weekday Windfall.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com

    Read More
  • Splash for Good FAQs

    What is Splash for Good?

    Dive into Oz Lotteries' latest raffle sensation, 'Splash for Good', where every ticket sold creates waves of support for a partnered charity.

    Your odds are as refreshing as a cool splash on a hot day: a mere 1 in 2,500 for a chance to net a $500 prize - for each individual ticket purchased!

    Picture it, daily draws, each one as dynamic as a rippling wave. But here's the catch - the more Oz Lotteries players take the plunge, the more draws we'll unleash each day, meaning multiple opportunities to ride the $500 wave to victory.

    And the best part? A new draw surfaces as soon as one sells out, ensuring the excitement never ebbs away!

     

    Who is the beneficiary?

    Destiny Rescue was the first charity partner of Splash for Good raffle.

    The current charity parther of Splash for Good raffle is GIVIT

    GIVIT's mission is to ensure Australians experiencing hardship get the essential items and services they need, when they need them. They provide practical support - like groceries for people experiencing homelessness, white goods for women escaping domestic and family violence, school items for families experiencing economichardship, construction services for people rebuilding after disaster, and much, much more.

    Working with local community organisations across Australia, they present the real and urgent needs
    of people experiencing hardship and provide a range of ways for generous people to give to fellow
    Aussies in need. They work to ensure that - regardless of location and no matter why they find
    themselves doing it tough - Aussies in need get what they need, when they need it.

    So far, GIVIT has provided over 8 million items and services to Aussies who are struggling. As natural
    disasters become more frequent and severe and the cost of living continues to rise, the need within
    our communities continues to escalate – right now there are thousands of Aussies who need support.

     

    Am I eligible to play?

    If you are over the age of 18 and reside in Queensland, New South Wales, Victoria, Tasmania, Northern Territory or South Australia, you will be eligible to purchase tickets in this draw.

     

    How can I play?

    Participating in Splash for Good is easy. Purchase a ticket for the current draw, with a maximum of 25 tickets per draw per customer to comply with Anti Money Laundering regulations.

     

    How do I win?

    To secure a win, your ticket must be drawn in the Splash for Good raffle. Once the draw closes (usually within 24 hours or when all 2,500 tickets are sold), a winner is chosen, and the prize funds are instantly transferred to their account. If you are a Victorian winner you will receive a Splash for Good eGift Card. Get ready for more waves of excitement!

    Splash for Good offers fantastic odds, ranging from 1 in 1,250 with a $2 ticket to 1 in 100 with a $25 ticket – the best odds Oz Lotteries has to offer! Your ticket gives you a shot at a $500 prize, all for just $2.

     

    My purchase failed - what do I do?

    We’re sorry about that. Please try again or contact our Customer Support on 1300 188 911 or at support@ozlotteries.com.

     

    What happens if the draw sells out?

    When a Splash for Good draw sells out the draw is closed and a winner is picked. A new draw is then opened. This keeps the excitement rolling so be sure to check Splash for Good each time you visit Oz Lotteries.

     

    How will I receive my Splash for Good eGift Card if I win?

    eGift Cards are delivered to you electronically to your Oz Lotteries email address if you are a Victorian winner. eGift Cards are supplied by Prezzee. The eGift Card is sent instantly after you have won if your Oz Lotteries account is verified with us. If it is not verified, verify your account to receive your eGift Card. For all other winners, prize winnings are sent directly to your Oz Lotteries account balance instantly after winning.

     

    I have won Splash for Good but I haven’t received my eGift Card. Where is it?

    If you haven’t received your eGift Card first ensure that you have verified your account on Oz Lotteries. We can only send Prize goods to verified accounts. If you have verified your account, please check your spam or junk folder for the email. If you still can’t find the email please contact Oz Lotteries support.

     

    What can I use the Splash for Good eGift Card for?

    Once you’ve received the eGift Card, you’ll be able to exchange the eGift Card to many brands supported by Prezzee on the Prezzee portal. Follow the instructions in your email to view the many brands and outlets supported.

     

    Why are the bigger book options no longer available?

    Each draw has 2,500 tickets available. As the draw is getting closer to selling out, we remove book options that would result in more than 2,500 tickets being sold. This helps to keep you from running into errors when playing Splash for Good.

     

    Can I purchase into the next draw?

    No, you can only purchase in the current open draw for Splash for Good. This keeps the excitement rolling so be sure to check Splash for Good each time you visit Oz Lotteries.

     

    When do entries close?

    Once a Splash for Good draw has been opened, it will close 24 hours later or earlier when the draw has sold all 2,500 tickets available.

     

    What time is Splash for Good drawn?

    Splash for Good draws are drawn immediately after the draw has been closed. A draw closes 24 hours after it has been opened or earlier when the draw has sold all 2,500 tickets available.

     

    How do I check the results?

    Details of your results are emailed to you following the draw.

    You can check your results in your Drawn Tickets in ‘My Account.’

     

    Why can’t I purchase more tickets in the draw?

    A single player can at most purchase 25 tickets in a single Splash for Good draw. This is a requirement for Anti Money Laundering.

     

    What are your terms and conditions?

    You can find Splash for Good terms and conditions on your tickets in My Account or on the Splash for Good Play Page.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com

    Read More
  • Daily Winners FAQs

    What is Daily Winners?

    Daily Winners is an exclusive membership program created by Oz Lotteries to give customers more chances of winning. This loyalty program runs daily prize giveaways with an additional major giveaway each month!

    You can access the Daily Winners program here.

    Is Daily Winners free?

    Daily Winners has two tiers, free and premium. The free membership option will provide you with a chance to win in the daily and major giveaways as well as limited access to rewards at our partner retailers. 

    Premium members will gain full access to exclusive rewards on fuel, gift cards, and white goods. Our Premium members also receive 145+ additional chances to win each month in the Daily Winners' daily, special and major giveaways!

    • Exclusive rewards including discounts on fuel, gift cards and 130+ retailers.
    • 5 x Free daily chances to win
    • 5 x Free chances to win every Friday
    • 5 x Free entries in major giveaways valued up to $100,000
    • 5 x Free entries in exclusive premium giveaways
    • Never miss a draw with entries automatically unlocked
    • Flexibility to cancel anytime!

    What rewards am I entitled to as a Daily Winners member?

    As a Daily Winners member, you'll have access to a range of rewards on your everyday essentials from our retail partners, including but not limited to:

    • Discounts off gift cards (including Woolworths, BCF, Apple, Big W, Dan Murphy's, Rebel, OPSM, Supercheap Auto, Event Cinemas, and more)
    • 6% off Bupa Health Insurance
    • 10% off Goodlife Health Clubs
    • 10% off Amcal online chemists
    • 25% off frames and lenses through Specsavers Premium Club
    • Save up to 10% on selected tech solutions & accessories from Dell
    • Plus many more…

    You can find a full list of Daily Winners offers here. If you have any further queries regarding these rewards you are able to reach out to support@benefits.ozlotteries.com. Please note their operating hours are Monday - Friday 9am-5pm AET (except for Victorian public holidays).

     

    How do I know when I'm in the Daily Winners giveaway?

    If you have opted into Daily Winners, you will be automatically entered into all daily giveaways. Premium members are automatically entered into the major giveaways, free members must unlock your entry for each major giveaway.

     

    What are the benefits of being a Daily Winners Premium member?

    Premium members will gain full access to exclusive rewards on fuel, gift cards, and white goods. Our Premium members also receive 145+ additional chances to win each month in the Daily Winners' daily, special and major giveaways!

    • Exclusive rewards including discounts on fuel, gift cards and 130+ retailers.
    • 5 x Free daily chances to win
    • 5 x Free chances to win every Friday
    • 5 x Free entries in major giveaways valued up to $100,000
    • 5 x Free entries in exclusive premium giveaways
    • Never miss a draw with entries automatically unlocked
    • Flexibility to cancel anytime!

     

    Why am I locked out of the major Daily Winners giveaway?

    Entry into the major giveaway is initially locked for Daily Winners on a free membership. To ensure you're entered into the giveaway, you must manually unlock your entry each month by clicking the 'Unlock Entry' button in the major giveaway section on the Daily Winners page. If you have trouble unlocking the giveaway contact customer support at 1300 188 911.

    Remember that Premium members have the major giveaway automatically unlocked!

     

    How do I join Daily Winners?

    You can sign up here or opt in through your Oz Lotteries account. You will need to have made at least one deposit into your account in order to opt in for Daily Winners. 

     

    Can I play Daily Winners?

    This program is open to customers in QLD, NT, ACT, NSW, VIC & TAS. Due to regulations, we are currently unable to provide the Daily Winners program to customers residing in WA, SA and international players.

     

    If I win Daily Winners, how will I be contacted?

    Major giveaway winners of the Daily Winners program will be contacted directly by phone and email using the details provided when you created your Oz Lotteries account. Daily giveaway winners will be contacted via email, and funds will be deposited directly into your Oz Lotteries account.

     

    When will you draw a winner after the giveaway closes?

    The daily and major giveaways are drawn 1-2 business days after the giveaway closes and winners are published within 7 days of the draw date.

     

    How do I cancel my Daily Winners subscription?

    To cancel your Daily Winners subscription please contact our friendly support team at support@ozlotteries.com or on 1300 188 911.

     

     

    Read More
  • Two-Factor Authentication


    Two-Factor Authentication (2FA) provides an extra layer of security and is a handy tool to protect your account from any forms unauthorised access. 

    This security feature is available in Oz Lotteries which we recommend enabling. Once this is enabled, you will be prompted with a two-step verification process each time you access your account. The code will last roughly 30 minutes.

    To access the new Two-Factor Authentication section, you will need to head over to My Account > My Settings > Login & Security

    2FA.png

    You can toggle the switch on, two options will appear for you to choose, either an Authenticator App, or Email code:

    2fa1.png

    Authenticator App:

    2fa2.png

     

    Email:

    2fa3.png


    Once you've chosen your authentication method, you will be advised that the Authenticator 2FA is enabled. 

    2fa4.png


    You will be required to enter this code in every time you login. But you can opt to switch it back off. The code will last for 30 minutes.

     

    Read More
  • Social Sign In FAQ's

    What is Google Sign In?

    Google Sign in is a authentication method that allows users to access websites & apps using their Google account.

    What is Sign in with Apple?

    Sign in with Apple is a authentication method that allows users to access websites & apps using their Apple ID.

    What are the advantages of using Google Sign In or Sign in with Apple ?

    • Convenience: Using your existing Google account or Apple ID to authenticate with Oz Lotteries eliminates the need to remember multiple passwords.
    • Security: Both Google and Apple provide secure authentication methods for protecting your personal information.

    Can I connect my oz Lotteries account to more than one authentication method?

    Yes, the iOS app supports Sign in with Apple and Google Sign In, and you can have both methods connected to your account. Currently, the website and Android app only support Google Sign In.

    How can I manage the privacy settings for my Apple ID or Google account when using it for authentication?

    For Sign in with Apple:

    • On your iOS device, go to the system settings.
      s1.png
    • Tap on your Apple ID.
      S2.png
    • Navigate to "Password & Security".
      S3.png
    • Navigate to "Sign in with Apple".
      S4.png
    • Select Oz lotteries.
      s5.png
      s6.png

    For Google account:

    • On your device, open the Google app 
    • Sign in to your Google account.
    • Navigate to the "Privacy & personalization" section.
    • Under "Manage your data & personalization," you can access various privacy settings related to your Google account.

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

    Read More
  • Why do I need to reconfirm my address?

    Our customer account security is high priority to us here at ozlotteries.com, so we take securing your information very seriously. 

    You may have noticed recently, that you are prompted to reconfirm your postcode, and update your address through your ozlotteries.com account. This prompt will take place every 12 months to ensure that your details are current and you are residing in a location in which we are able to provide our lottery services. 

    As per our Terms and Conditions:

    6.4 We do not independently verify whether you are legally entitled to make Application for Registration as a Member and to make Purchases from us. When we accept your Application for Registration, open your Account and accept offers from you for Purchases, we rely upon your warranty that you are legally entitled in your jurisdiction to Register with us, to deposit funds with us, to open an Account with us, and to make Purchases from us.

    It is the responsibility of the customer to ensure that these details are always up to date to avoid any future issues with prize payment. 

    To confirm that your postcode is current, please select 'confirm address' in the top bar of your web browser. 

    To update your address, please select 'update address' in the top bar of your web browser. This will take you to the update details page where you can update this information accordingly. 

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

    Read More
  • What are my payment options?

    You can find more details regarding methods of deposit here.

    There are four payment options that you have available to you to purchase a ticket.

    1. Credit Card - Instant

    Immediate payment and requires nothing more than having access to and permission to use a credit or debit card. This is the simplest and fastest option that you can use. You can view, add or remove cards here.

    Screen_Shot_2021-01-16_at_11.50.54_am.png

     

    2. PayPal - Instant (Australian customers)

    This method requires you to have a PayPal account and funds in your PayPal account.

    Screen_Shot_2021-01-16_at_11.51.43_am.png

    You will then be prompted to sign into your PayPal account.

    image__24_.png

    **Please note if you use a Mastercard linked to your PayPal account you will be prompted for your CVC once logged in to your PayPal account.

    3. ApplePay - Instant

    This method requires you to have an ApplePay account and funds available to use.

    2.png

    ** Please note: The Apple App Store does not allow apps to accept donations to charities directly, therefore you will need to use a different payment method to purchase Charity tickets.

     

    4. Google Pay - Instant

    This method requires you to have a Google Pay account and funds available to use. 

     

    google pay.PNG

     

    5. Direct Deposit - 3-5 business days

    This can be done by manually depositing funds into your account allowing you to purchase tickets up to the amount that you have deposited. The details can be found in the below picture. Please make sure you put the reference shown on your deposit information as this is individual and is used to identify the account the funds go into this can be found here.

     

    Screen_Shot_2021-02-01_at_2.20.33_pm.png

    6. BPAY - 1-3 business days (Australian customers)

    Just like a Direct Deposit, BPAY is done through your bank. This is generally done via internet banking and the details can be found below and you need to include the reference number here, as it is individual to each account. 

     

    Screen_Shot_2021-02-01_at_2.20.52_pm.png

     

    Please note: 

    Should you attempt to purchase or deposit using a credit card, either manually or through PayPal, your bank can charge a cash advance fee as online gambling constitutes a cash withdrawal. If you would like to purchase tickets but avoid a cash advance fee, you can use a debit card in the checkout process or deposit funds via debit card, direct deposit or BPAY payment.

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

    Read More
  • How do I verify my Oz Lotteries account?

    To help protect our customers against fraud as well as to meet our legal and legislative obligations, you are required to verify your identity.    

    If you reside outside of Australia, please visit this page to find the steps to verifying your account.

     To complete verification online;

    1. Navigate to the 'Account Verification' page or simply click here

     

    2. Click on 'Verify your account' or if you have already started the online verification process, please select 'Resume account verification'

    Screen_Shot_2022-06-22_at_3.19.33_pm.png

     

    3. Check your details in the fields below

    image__9_.png

    If any of your details are incorrect, you can edit them by clicking 'Edit details'

    image__10_.png

    When you are ready, click 'Update details' and 'Verify account details'

    4. Choose your ID source. 

    Enter in the required information and then click 'Verify these details'

    Capture1.PNG

     

    5. Wait a few minutes for your verification to be processed

    3.png

     

    Once your verification request has been reviewed you will receive a confirmation email.

    You can also click 'Check verification' to get a live update on the progress of your verification request.

     

    6. To resume your online verification attempt, click 'Resume account verification'

    Screen_Shot_2022-04-12_at_3.04.46_pm.png

     

    Please note, you can find more information on how to verify your account through our frequently asked questions. To verify, we only require confirmation of your full name, date of birth and address - these do not need to be on only one document. You can send a copy of your identification documents through to our email identification@ozlotteries.com or complete your verification through the online portal.

     

    Should you have any further questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

     

    Read More
  • How do I confirm my bank account?

    In order to withdraw your prize funds from your Oz Lotteries account you must complete a 2 step confirmation process which ensures your bank account details have been entered correctly before the funds are released into your account.

     

    1. Once you have logged into your Oz Lotteries account, navigate to the "Cards and Accounts". page.

    Please note, you are also able to add a bank account within the "Withdraw Funds" section too. 

     

    2. Under "My Bank Accounts" click "Add new bank account". If you have already added your bank account in the past and just need to confirm this bank account, skip to step 4.

    3. Enter you bank account details into the required fields and press "Create bank account".

    4. Now you have added your bank account you will need to confirm the account to ensure the details have been entered correctly. To start this process, click on "Confirm bank account".

    5. Click on "Send 1c deposit code". This will send a 1c deposit to the bank account you have added to your Oz Lotteries account. This deposit should appear in your bank account immediately but can take up to 48hrs depending on your bank. 

    6. Login to your personal bank account and open the 1c deposit transaction from Oz Lotteries. The transaction will contain a 6 digit code, once you have obtained this return here to enter the code and confirm your account.

     

    7. Your bank account is now confirmed and you are able to withdraw your prize funds as you desire. You can find more information on how to withdraw your prize funds here.

     

    Please note, you can find more information about confirming your bank account in our bank account frequently asked questions here.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support team on 1300 188 911 or at support@ozlotteries.com.

    Read More
  • Bank Account Confirmation FAQs

    Why do I need to confirm my bank account details?

    You are required to complete a 2 step confirmation process in order for prize funds to be released from your Oz Lotteries account into your bank account. This is to ensure your bank account details have been entered correctly and the funds are deposited into the correct account.

    You can read more about how to confirm your bank account details here.

     

    I have requested my 1c deposit code but can't find the transaction in my bank account, where has it gone?

    The 1c deposit should appear in your bank account immediately but can take up to 48hrs depending on your bank. If you haven't received the code into your chosen bank account within 48hrs please ensure you have entered the bank details correctly in you Oz Lotteries account. 

     

    Are my bank account details secure with Oz Lotteries? 

    Yes, Oz Lotteries is committed to correctly handling your personal information in accordance with the Australian Privacy act, as well as remaining PCI Compliant. Your information is protected against misuse, interference, modification, and unauthorised access or disclosure. You can also read more about GreenID's Information security here.

     

    How do I know when my bank account has been confirmed? 

    Once you have successfully entered your 6 digit confirmation code your bank account should appear as "confirmed" within the "Cards and Accounts" page of your Oz Lotteries account. 

     

    What is the difference between "verifying" my account and "confirming" my account?

    To help protect our customers against fraud as well as to meet our legal and legislative obligations, you are required to verify your identity. You can read more about verifying your identity here.

    Additionally, in order to withdraw prize funds from your Oz Lotteries account you are required to complete a 2 step confirmation process which ensures your bank account details have been entered correctly before the funds are released into your account.

     

    My bank account in the "Cards and Accounts" page is saying "pending confirmation", what does this mean?

    If you have added your bank account details to your Oz Lotteries account but have not yet confirmed these bank account details are correct, the account will display as "pending confirmation". To confirm your bank account details please navigate to step 4 of the bank account confirmation process outlined here. 

     

    My bank account in the "Cards and Accounts" page is saying "Failed confirmation", how can I successfully confirm the account?  

    Your bank account could be displaying "failed confirmation" if you have entered the 6 digit confirmation code incorrectly too many times. If you attempt to remove this account and then re-add the same account exactly it will be rejected. If you have an alternate bank account, proceed to add these details and follow the account confirmation process. Otherwise, for further direction please contact our customer support team at support@ozlotteries.com.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support team at support@ozlotteries.com or on 1300 188 911.

    Read More
  • Inactive Account Fees

    Oz Lotteries charge a monthly fee on Inactive Accounts. An account is deemed inactive if it has not been used in over 13 months and has a funds balance greater than $0.00. This fee is the amount it costs Oz Lotteries to maintain accounts throughout extended periods of inactivity. 

    The fee will only be deducted if available funds are in the account, we will not deduct any inactive account fees from your bank or credit card.

     

    This fee is referenced in our Terms and Conditions here:

    Inactive Accounts

    12.1 If there haven’t been any purchase transactions on your Account for a continuous period of 13 months we may consider your Account to be inactive.

    12.2 We may give you notice that if your Account continues to be inactive for a further period of 1 month immediately following our initial notice to you, that we will charge your Account an account maintenance fee of $5.50 per month (including GST) from the time your Account becomes inactive, and for as long as it remains inactive. This fee represents the reasonable costs incurred by us in maintaining your Account throughout extended periods of inactivity. In the event your Account balance is less than the account maintenance fee, only the funds available in the Account will be deducted.

    12.3 If we do not give you notice, no account maintenance fee will be charged.

    12.4 We will cease charging an account maintenance fee if you make a purchase transaction on your Account, if you instruct us to close your Account, or if your account has a zero dollar balance.

     

    You will receive an email advising you when your account becomes inactive. The fee will be charged if your account remains inactive following this email for a further period of one month. The fee charged is $5.50 per month (including GST).

     

    How to avoid this fee?

    1. If your account remains active, i.e. you make a purchase.
    2. If your account balance is zero. To withdraw your prize funds click here.

    To find out how to withdraw prize funds or deposited funds and close your account click here

    Please note: your account must be verified in order to withdraw prize funds. Read more on ID Verification.

    To forfeit the funds and close your account, fill in this form https://www.ozlotteries.com/close-my-account

    How do I check my account balance?

    You can view your balance here.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

     

     

    Read More
  • How do I watch the draw?

    Excited to get your results and can't wait to find out if you're a winner? You can catch the live draws on your TV or online streaming.                                                                                             

    Saturday Lotto, Oz Lotto and Powerball draws are broadcast on 7TWO at approximately 8:30PM AEST on the night of the official draw. It can be streamed live online here.

    Please note that the winning numbers may be shown at the top or bottom of the screen during a TV program.

    You can also subscribe to the Lott's official YouTube channel to watch past draws at your convenience.

     

    Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com 

     

     

    Read More
  • Getting Started

    New to Oz Lotteries? Start here!

  • Lottery Games

    Learn how to play all of our lotteries!

  • Managing your account

    Update your account settings, details and manage your funds.

  • Using our website

    Everything you need to know about playing on our site

  • Using our mobile app

    Discover how easy it is to play on our mobile app!

  • About Oz Lotteries

    Learn more about our company

Follow Oz Lotteries:
We accept these payment methods:
Pay with Visa
Pay with MasterCard
Pay with PayPal
Download the Oz Lotteries Mobile App:
Download on the  App Store Download for  Android
Customer SupportPrivacy Policy
About Oz LotteriesTerms and Conditions
Oz Lotteries NewsResponsible Gambling
Customer Support
1300 188 911
All times displayed in Australian Eastern Daylight Time (AEDT is UTC+11) unless stated otherwise. Oz Lotteries product pricing differs from that of traditional retail agencies. All prices are displayed in AUD. © Copyright TMS Global Services Pty.Ltd. 2003-2016. ABN 22 089 771 835. All rights reserved.
Privacy PolicyTerms and ConditionsResponsible Gambling
HAVE FUN & PLAY RESPONSIBLY. Think! About your choices. Call Gambling Help 1800 858 858. www.gamblinghelp.nsw.gov.au