Every 12 months, Oz Lotteries asks you to reconfirm your postcode or update your address. This makes sure your details are current and that you live somewhere we can provide our lottery services. Keeping your address up to date helps make sure any prizes you win can be paid to you without delay.
How often will I be asked to reconfirm my address?
Every 12 months, you'll be prompted to reconfirm your postcode or update your address in your Oz Lotteries account. This makes sure your details are current and that you live in a location where we can provide our lottery services.
How do I confirm my address is still correct?
When the prompt appears on the Oz Lotteries website or app, select Confirm address.
How do I update my address?
When the prompt appears on the Oz Lotteries website or app, select Update address. This takes you to the My Details page, where you can update your address.
You can also update your details at any time. Learn how in How can I update my account details?
Why is it important to keep my address up to date?
Keeping your address up to date helps make sure any prizes you win can be paid to you without delay. Please update your details whenever your address changes, so your account stays current.
Where can I read the Terms and Conditions about my account details?
You can read about your responsibilities when you register and buy tickets in the Membership Obligations section of our Terms and Conditions.
How do I contact Oz Lotteries about reconfirming my address?
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com.
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