Deposited funds are funds that you put into your Oz Lotteries account to purchase your ticket(s).
Deposited funds cannot be withdrawn by customers. If you have accidentally deposited funds or require the funds back to your account, you can request a one-off refund by contacting Customer Support.
However if you require a refund of BPAY or direct deposit funds you will need to contact your bank. For more information on depositing funds, click on the following link at Payment Methods
Prize funds are funds you have won and are paid direct to your Oz Lotteries account. Once you have verified your identity, you can withdraw prize funds to a bank account or PayPal account.
For more information on withdrawing prize funds, click on the following link at When will I receive my winnings?