We like to be transparent with fees and charges with customers. Below are some common charges that you may encounter when using OzLotteries.com
Please note: Oz Lotteries does not charge any fees for credit card deposits. Our prices are higher than the newsagent or the direct provider, due to our pricing policy. We offer a premium customer support service, have additional tickets features and services (such as our new Lotto Party feature, where you can split and play a ticket with your friends), and have international selling licenses. We are one of the few online services that are legitimate, registered and regulated through the lottery provider.
| Fee Type | Description |
| Cash Advance Fees | Some banks and financial institutions treat purchasing lottery tickets as a form of online gambling. In this case, banks may charge a cash advance fee, as the purchase is treated as a cash value transaction. We do not choose the type of transactions or how they are processed with your bank, though we do have a warning at the checkout that this may be charged. |
| $3 Returned Transfer Fee | Charged by the bank when a withdrawal request is bounced back to Oz Lotteries |
| $27.50 Recall Fee | Charged by the bank for recalling funds withdrawn to an incorrect bank account. |
| $37 Processing Fees for International Transfers | For international customers there is a fee charged for the withdrawal. If you request non- AUD funds, currency conversion fees may apply. These are charged by your bank. Please discuss these directly with your financial institution. |
| $5.50 Dormant Account Keeping Fee | As part of our Terms and Conditions, this fee is charged monthly on all accounts that have been inactive for longer than 13 months. This means that no ticket has been purchased in that time. This fee is drawn from your Oz Lotteries account until funds are withdrawn by the customer or the account balance is $0. |
Review our Terms and Conditions here.
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com
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