Why do I get charged these fees?
Should you attempt to purchase or deposit using a credit card, either manually or through PayPal, your bank can charge a cash advance fee as online gambling constitutes a cash withdrawal.
How can I avoid these bank fees?
If you would like to purchase tickets but avoid a cash advance fee, you can use a debit card in the checkout process or deposit funds via debit card, direct deposit or BPAY payment.
Does OzLotteries Make Customers aware of these possible fees?
We have multiple disclaimers on these potential fees as seen below:
1. Deposit Funds Page
2. Checkout Page
3. Terms and Conditions
4. App Deposit
Unfortunately OzLotteries.com does not charge these fees and they are up to your banks discretion. For more information on why you are being charged this please contact your bank as they will be able to provide you with specific information.
For more information on how to purchase tickets, please do not hesitate to contact our Customer Service team at firstname.lastname@example.org or on 1300 188 911.