Spend Limits let you set a daily, weekly, or monthly limit on how much you spend, available to all customers. New limits apply immediately; changes or removals take 7 days to take effect. South Australian customers have a maximum limit of $1,000 per week.
How do Spend Limits work?
Spend Limits are a responsible gambling tool that let you control how much you spend on your account each day, week, or month. Visit our Responsible Gaming page to learn more about staying in control of your play.
New Spend Limits take effect immediately. Changing or removing an existing limit takes 7 days to take effect.
Please note: your Spend Limit is calculated based on your activity over the last 7 days. If a purchase would take you over your remaining limit, we'll prevent you from checking out.
How do I set a Spend Limit?
On the website: go to My Account -> My Funds -> Spend Limits -> Set Spend Limits.
On the app: tap My Account -> Spend Limits -> Set Spend Limits.
Once you've set a Spend Limit, you can edit or delete it at any time from the same place.
Is the Spend Limit different for South Australian customers?
Yes. If you're in South Australia, the maximum weekly Spend Limit you can set is $1,000. You'll be reminded when you reach this amount, whether it's the system maximum or a lower limit you've set yourself.
Where can I get support for gambling concerns?
If you feel that you or a family member may have a problem with gambling, we strongly encourage you to call Gambling Help on 1800 858 858 or visit www.gamblinghelponline.org.au. Gambling Assistance is a national organisation that offers free and confidential counselling and referral services, 24 hours a day, seven days a week.
To view services in your state visit https://www.gamblinghelponline.org.au/services-in-your-state.
How do I contact Oz Lotteries about Spend Limits?
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com.
Comments
0 comments
Article is closed for comments.