Oz Lotteries requires age and residency verification to comply with varying state laws. Verification timing differs by location: NSW and ACT require it before AutoPlay or withdrawals; Victoria and Tasmania within 14 days; South Australia and Northern Territory (including international customers) within 45 days. Spending limits apply before verification ($1,000 weekly, $500 in South Australia).
Why do verification requirements vary by state?
To offer unrestricted account access, Oz Lotteries needs to confirm you're over 18 and live somewhere we're authorised to sell lottery products. Each state and territory has different laws we're required to meet, so verification timing and triggers vary depending on where you live. See Verification FAQs for more on why and how verification works.
Is there a spend limit before I verify my account?
Yes. Regardless of where you live, there is a weekly limit on how much you can spend before your account is verified.
What are the verification requirements for New South Wales and the ACT?
You will need to verify your identity before setting up an AutoPlay or withdrawing funds from your Oz Lotteries account to your bank account.
What are the verification requirements for Victoria and Tasmania?
You'll need to verify your account within 14 days of registering. We will prompt you during this period to complete the verification process. Your account will only have restricted access before it is verified. You'll also need to verify before setting up an AutoPlay or withdrawing funds from your Oz Lotteries account to your bank account.
What are the verification requirements for South Australia?
You will need to verify your account within 45 days of registering. We will prompt you during this period to complete the verification process. Your account will only have restricted access before it is verified. You'll also need to verify before using AutoPlay or withdrawing funds from your Oz Lotteries account to your bank account.
What are the verification requirements for the Northern Territory and international customers?
You'll need to verify your account within 45 days of registering. We will prompt you during this period to complete the verification process. Your account will only have restricted access before it is verified. You will also need to verify before withdrawing funds from your Oz Lotteries account to your bank account.
How do I contact Oz Lotteries about verification requirements?
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com.
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