If you live in Western Australia and don't transfer to oz.lotterywest.com, your Oz Lotteries account stays active. You can still buy charity tickets, see your ticket history and favourite numbers, and withdraw funds, but you can't buy commercial lottery tickets.
Why can't I buy lotto tickets from Oz Lotteries in Western Australia?
Oz Lotteries isn't permitted to sell commercial lottery tickets to Western Australian customers. We've partnered with Lotterywest to create oz.lotterywest.com, so Western Australian customers can keep playing their favourite lottery games online.
To keep buying commercial lottery tickets online, you'll need to transfer your account. Learn how in How do I transfer my Oz Lotteries account to oz.lotterywest.com?
Can I still buy charity tickets?
Yes. Western Australian customers can still buy charity tickets on the Oz Lotteries website.
What happens to my Oz Lotteries account if I don't transfer?
Your Oz Lotteries account stays active. You can still see your account history and favourite numbers, withdraw funds and buy charity tickets. You won't be able to buy commercial lottery tickets.
Can I still see my ticket history?
Yes. You can see your full purchase history on your Transactions page.
What happens to my AutoPlay tickets if I don't transfer?
If you don't transfer, your AutoPlays for commercial lottery games won't continue, because Oz Lotteries can't sell commercial lottery tickets to Western Australian customers.
If you transfer to oz.lotterywest.com, your active and paused AutoPlays move across, as long as the game is offered there and the ticket is under $500.
How do I withdraw my prizes?
Log in to your account and go to the Withdraw Funds page. Learn more in How can I withdraw my prize funds?
How do I close my Oz Lotteries account?
If you no longer want your Oz Lotteries account, contact our Customer Support team and we'll close it for you.
How do I contact Oz Lotteries if I live in Western Australia?
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at support@ozlotteries.com.
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