Our customer account security is high priority to us here at ozlotteries.com, so we take securing your information very seriously.
You may have noticed recently, that you are prompted to reconfirm your postcode, and update your address through your ozlotteries.com account. This prompt will take place every 12 months to ensure that your details are current and you are residing in a location in which we are able to provide our lottery services.
As per our Terms and Conditions:
6.4 We do not independently verify whether you are legally entitled to make Application for Registration as a Member and to make Purchases from us. When we accept your Application for Registration, open your Account and accept offers from you for Purchases, we rely upon your warranty that you are legally entitled in your jurisdiction to Register with us, to deposit funds with us, to open an Account with us, and to make Purchases from us.
It is the responsibility of the customer to ensure that these details are always up to date to avoid any future issues with prize payment.
To confirm that your postcode is current, please select 'confirm address' in the top bar of your web browser.
To update your address, please select 'update address' in the top bar of your web browser. This will take you to the update details page where you can update this information accordingly.
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at email@example.com