As you may be aware due to changes in the agreement between Oz Lotteries and Tabcorp, Oz Lotteries are not longer accredited to sell tickets online to Western Australian customers.
For that reason we have partnered with Lotterywest to create oz.lotterywest.com so our Western Australian customers can continue to play with us.
From the 21st of December, 2020 we are not permitted to sell tickets to Western Australian customers can continue play with us. To continue playing, you are now invited to transfer your account from our Oz Lotteries platform to our new platform www.oz.lotterywest.com.
How do I migrate my account?
Step 1: When you log on to your Oz Lotteries account you will be prompted to click on a link to migrate your account.
Step 2: Once you agree to the terms and conditions and click the 'Transfer my account now' button this will take you to the next screen where the migration to oz.lotterywest.com will take place.
Step 3: The following screen will populate and you can click on the blue button to take you to www.oz.lotterywest.com where you can log into your account.
Please note: If you do not receive the above successful message, please check your internet connection, and try again. If you still have issues with migration please contact firstname.lastname@example.org or call us on 1300 564 047.
What information will be migrated with my account?
If your account has been previously verified on Oz Lotteries.com this information will migrate with you to oz.lotterywest.com and you can play straight away. If you have not previously verified your account you will be prompted as part of the migration process, and will need to verify to play, deposit funds or for Autoplays to purchase successfully. Click here for more information.
Your account balance from your Oz Lotteries account will migrate over to your oz.lotterywest account and be available to use for purchases straight away. If you win prizes on purchased (but not yet played tickets) these funds will stay on your Oz Lotteries account and you can contact us to transfer these funds to your oz.lotterywest.com account. Please email us at email@example.com or you can withdraw these funds from Oz Lotteries to your bank account - How can I withdraw my prize funds?
Spend Limits and Deposit Limits
Your spend and deposit limits will be migrated across to your oz.lotterywest account. Please note, on our new platform there will be a $500 weekly spend limit and a maximum $5000 eWallet balance. If at any point your balance exceeds $5000, the excess will be deposited into your bank account. If you have not yet added a bank account to your Oz Lotteries account, you will need to add a bank account once your account is migrated.
Your payment information from Oz Lotteries will migrate over to oz.lotterywest, this includes credit cards and PayPal. Any bank accounts will also migrate over. If you have any Direct Deposit or Bpay Payments set up from your bank, you will need to update the recipient account details to reflect your new oz.lotterywest details found on your Deposit Funds page.
Any active or paused AutoPlays will migrate across from your Oz Lotteries account as long as these games are offered on Oz.lotterywest.com and the tickets are less than $500. If the ticket is not available on the new platform you will not be able to purchase on either platform. To view a list of available games on Oz.lotterywest.com, please click here.
As with Autoplays, favourite tickets will also migrate across. However, we can only migrate your favourite tickets if the games are currently available on oz.lotterywest.com and have an individual cost of under $500.
If you have any trouble with migration please contact our support team on firstname.lastname@example.org and we will assist you through migration, you can also use live chat on our website if you prefer, or call us on 1300 188 911.