If you are a spouse/partner or a family member who would like to close an account for a deceased relative, please send us your request by calling us at 1 300 188 911 or email firstname.lastname@example.org. We understand that you are in difficult situation and would like to make this easy for you.
Please note, in accordance with our obligations under the Privacy Act 1988, we are unable to provide any information regarding the existence of the account with Oz Lotteries. We will be required to request copies of documents from the family member following the request to close the account.
All documents must be sent to email@example.com
We will respond to you within 10 business days upon receipt of the required documents.
Should you have any questions or feedback, please don't hesitate to contact our Customer Support on 1300 188 911 or at firstname.lastname@example.org